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Interactive's ParusSpeak IVR (interactive voice response) speech solutions and
services help businesses of all sizes make the most of the customer care
connection. Choosing the right speech solution-and the right partner-to
optimize customer communications is one of the most critical, and visible,
decisions a business can make.
ParusSpeak hosted IVR products are based on patented speech
recognition technologies that provide a conversational, natural language
communications interface that customers find pleasant and highly usable.
ParusSpeak products are designed to derive the maximum value
from a natural voice customer care communications system, with minimum
investment of financial and management resources. And our products and services
are ideal for small business customers who require business process automation,
and automated name, address and caller feedback capture.
ParusSpeak IVR solutions include: