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Architecture

Parus Interactive provides ParusInteractive® Integrated Services Creative Platform (ISCP) upon which our speech-enabled services rely, represents state-of-the-art SIP/VoIP technology, offers carrier-class voice recognition performance and is highly scalable, with no single point of failure. This powerful speech-enabled services platform is the foundation for our collaborative speech applications and is capable of handling Public Switched Telephone Network (PSTN) and VoIP calls using a public IP network or a Virtual Private Network (VPN) with Quality of Service (QoS).

The Media Switching Platform used for the speech-enabled services reliably processes millions of calls each month, providing the infrastructure for seamless integration between the new generation of Internet applications, services, and devices and the telephone world — whether packet- or circuit-switched. Your new call center will seamlessly integrate with your existing telephone system and technology.